At Rouge Digital we realise that our job doesn’t finish when your website is finished. In fact, it’s only just beginning. We can provide continued piece of mind and support in the long term, through our fixed price maintenance package.
That way you can sit back and relax, safe in the knowledge your web presence is in the hands of experts.
Our packages are designed to meet the needs of all types of client, from hobbyist to large ecommerce retailer.
Need something different ? Just ask about custom packages
Gold
Ideal for total peace of mind- Hourly Backup of Site & Database
- Uptime Monitoring
- Proactive Security Monitoring / Patching
- Daily Website Security Scans
- CDN Powered Speed Optimisation
- Weekly Analytics Report
- User behaviour analytics & reporting
- Any critical errors fixed same day*
- FIVE hours of our time every month to use how you please.
- Quarterly Virtual Catch Up Meeting
- Discount on additional hours £65 (usually £95)
Silver
Ideal for large or E-Commerce Sites- Includes E-Commerce Websites
- Daily Backup of Site & Database
- Uptime Monitoring
- Security Monitoring
- Daily Website Security Scans
- Any critical errors fixed within 24 hours*
- TWO hours of our time every month to use how you please.
- Discount on additional hours £75 (usually £95)
Bronze
Ideal for small static sites- Monthly Backup of Site & Database
- Uptime Monitoring
- Any critical errors fixed within 72 hours*
- ONE hour of our time every month to use how you please.
- Discount on additional hours £85 (usually £95)
- E-Commerce Websites not included
Our Maintenance packages are paid monthly in advance through our direct debit partner Go Cardless, they can be cancelled at any time by logging in to your Go Cardless account.
Unused hours do not roll over from one month to the next. We endeavour to keep you updated to your current balance of hours, and will never carry out additional work in excess of these hours without first obtaining written consent.
*a critical error is any server side error which renders your whole website or a critical feature inaccessible to the general public. This does not cover pricing errors or errors caused by third party infrastructure, which ROUGEdigital do no control including but not limited to Payment Providers, CDN, storage, api services etc
